Problems with Powerup: Jira Cloud. Does not show Jira-status

Svein Are Grønsund September 14, 2017

Testing out the powerup called "Jira Cloud".

I can now link an existing Jira-task with a Trello-task, and also create/duplicate a Jira-task from a Trello-task.

BUT, unlike the screenshot for the powerup:

Pasted_Image_14_09_2017__16_46.png

 

I DON'T see that nice linkwith Jira's: Status, priority, Assignee.

I just get this:

Jira-Trello-status-missing.png

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rich
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 15, 2017

Have you tried reloading the page to see if that fixes it? Your screenshot above tells me that the power-up had some sort of client side error.

Would you mind contacting us via support so we can troubleshoot further? https://trello.com/contact

Svein Are Grønsund September 17, 2017

I have tried to refresh, didn't help. Ticket has now been posted.

Like alexey likes this
Svein Are Grønsund September 24, 2017

After some rounds with support, they found a bug and squashed it. So it works now. The Jira-issue is shown with title, description, reporter, assigned, priority and status.

However: The link to the Jira-issue, through the title, does not work.

Like alexey likes this

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