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Power-ups do not show on cards

I previously enabled and used the salesforce power-up on my card but now it does not show.

Has something changed since the last set of UI changes?

1 answer

0 votes
Alex Waite Atlassian Team Dec 12, 2021

Hey @rajp - can you make sure you have the Salesforce power-up enabled, and check if you can see a Salesforce button in the header or in the Board Menu under Power-Ups?

A screenshot of what you're seeing may be helpful to troubleshoot. 

Thanks for the reply, Alex.

Attached are some screenshots.  This had worked flawlessly before.



Screen Shot 2021-12-13 at 6.07.04 PM.pngScreen Shot 2021-12-13 at 6.07.33 PM.png

Hi Alex or anyone,


Any clues from the screenshots?  Does the Salesforce power-up now need a Trello subscription level?




Alex Waite Atlassian Team Jan 03, 2022

Hi @rajp you don't need a Trello subscription to use Salesforce but you may require a Salesforce subscription.

Have you authenticated the Power-Up in Trello? 

Hey Alex,

Yes, authenicated  to Salesforce before.  It just stopped working.  I've contacted "Support" to check if this is a bug.   I cannot get to edit previous automations either so perhaps it is a general issue with my account.




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