Pictures not showing on board

Dennis Kuo September 1, 2017


The pictures I attached to cards, the background picture and profile pictures of the members won't load/show correctly and just went blank. I visited this Trello test board ( and also had the same problems whether I browsed with Google Chrome or Safari on my Mac. Tried clearing the cookies and cache files but it didn't help. The Trello app on my android phone worked just fine.


What should I do next to get the pictures on my board show normally? Thanks.



1 answer

0 votes
Maarten Cautreels September 1, 2017

Hi Dennis,

As it works for me I suspect it to be some plugin or extension blocking those request.

Do you perhaps have some ad blocking extension/plugin enabled in your browser? If yes, could you try again after disabling it?



Dennis Kuo September 28, 2017

Hi Maarten, 

After numerous frustrating trials, the problem persisted. It remained the same even on the new Trello application, which gave me the idea to check the proxy server of my company.....and bang! Problem solved.   

Still, very appreciate your advice mate! Thank you. 

Like Magikfire likes this
Chris Anderson November 7, 2019


I have the same issue. What did you do with proxy server to fix?


Jeffrey Wang July 14, 2020

Turning off my VPN worked.

Like Arthur Lima de Souza likes this
Arthur Lima de Souza July 8, 2022

Turn off VPN worked for me :)
Thanks Jeffrey!

Stephanie Mason February 20, 2023

I'm having the same issue with and without my VPN on - any suggestions?

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