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Personal Trello- When I changed my password & Lost my 2 workspaces, Boards & Cards

Jeffrey Green
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April 14, 2024
Noticing over the last few days, that when I start using my computer for the day, most of my open apps were closed, including Trello 
In Trello, - on Microsoft Edge-
- last couple of days, I create cards, but when I go into Trello later the cards had disappeared.
- Then, When I changed my password & Lost my 2 'Jeffrey Green; workspaces, Boards & Cards at noon, 15/4/24, in my Personal account.
-I have many boards and ~ 100 cards, still on the free profile.
How can I get the information back???

When I start up Trello in Edge again, a very old Workspace comes up from 2022.
Is my Trello information backed up?
I have relied heavily on it since it is so easy to manage information.
Please help.
Jeffrey

1 answer

0 votes
Lara
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 23, 2024

Hi Jeffrey,

Thanks for reaching out!

It looks like our team assisted you with this in the ticket CA-2924440. It sounds like the account you were trying to reach was under a different email address and I can see that you last logged into the account today.

If you're still having issues, please respond to the CA-2924440 ticket and our team will be able to assist further.

All the best,

Lara
The Trello Team

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