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Ouiam
Ouiam Jul 11, 2022

Hello together, 

we have a problem with our Trelloboard it closed our Upgrade. Now we are not able to use the whole System. They say it is because our Creditcard doesn't work but there is enough money on it. What can we do to use it today?

 

Best regards

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Lara
Lara Atlassian Team Jul 17, 2022

Hi Ouiam,

Thanks for reaching out!

Your Workspace admins will be able to update the credit card associated with the subscription. Are you able to reach out to your Workspace admins for this?

You can find who your Workspace admins are by going to https://trello.com/my/activity, selecting the Workspace, then clicking on the Members tab.

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara
The Trello Team

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