Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

PDF Viewing & Download Problem

Edited

 

After months of lobbying I just got my organization to purchase licenses to Trello.

Migrated a ton of files over, only to discover today that none of the PDFs can be viewed, and when they are downloaded there's some sort of file extension issue that makes them unreadable on Trello both online and in a desktop app. 

Does this platform not enable PDF viewing within cards or online? WHAT? Tried in multiple browsers, multiple devices, nothing seems to work. Is there a fix to this? A power-up to deploy? How do I make this work for my team? Please advise, ASAP.

Thanks. 

Screen Shot 2022-01-14 at 10.49.50 AM.pngScreen Shot 2022-01-14 at 10.50.04 AM.png

1 answer

0 votes
Laura Holton Community Leader Jan 14, 2022

Hi @Fuad Ahmad 👋

Welcome to the Community! In general, you can preview image and video attachments within Trello without having to download them by clicking on the thumbnail of the attachment from the card back to open the preview. However, other file types, like .pdf or .doc cannot be previewed and need to be downloaded to the device. 

It may be worth looking into Power Ups and the storage devices your organisation may use, for example the Google Drive Power Up. Some options may not allow you to view them in Trello but would at least direct your team to a platform that could.

I hope this helps but if you have any other questions just ask away 😃

All the best,

Laura

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Trello

Taco Tuesday: New years' resolutions with Trello

Congratulations to @Laura Holton , our latest winner of Taco Tuesday! And thanks to @Kristjan Geir Mathiesen - Origo for sharing the picture of Taco having fun with his new friend...

520 views 19 20
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you