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Our board is missing

I had a board defined with lots of cards.. 

It was there this morning, now it is missing, it is not in archived boards and I did not delete it. 

I think this happened after some popup about unifying atlassian and trello emails.  

This is really annoying can this board be retrieved

Thank you

3 answers

0 votes
Chris Buzon Community Leader Apr 16, 2021

hey Clarkek,

Unfortunately, community people are not able to access your actual account info, so it's going to be hard to be sure what the problem actually is.

You're likely going to need some actual Atlassian team member help in order to do any account-specific fixes, especially if you just did an account merge.

0 votes

Go to your emails and find a link to the board. Check the email address it was sent to and then go to id.atlassian.com and log in with that email address. Go back and click on the link. 

I think you are signed into a new account with a different email that isn’t connected to that board. 

OK board found. (and I have a new ID.. but its same me)). For some reason even signing in as my correct id, trello was defaulting back to an old id...   Can see my board now when  I click away from default and get it to use the id my board is on.. Will revisit when I fix this permanently, just glad my board is back.

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