Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Our board is missing

I had a board defined with lots of cards.. 

It was there this morning, now it is missing, it is not in archived boards and I did not delete it. 

I think this happened after some popup about unifying atlassian and trello emails.  

This is really annoying can this board be retrieved

Thank you

3 answers

0 votes
Chris Buzon Community Leader Apr 16, 2021

hey Clarkek,

Unfortunately, community people are not able to access your actual account info, so it's going to be hard to be sure what the problem actually is.

You're likely going to need some actual Atlassian team member help in order to do any account-specific fixes, especially if you just did an account merge.

0 votes

Go to your emails and find a link to the board. Check the email address it was sent to and then go to and log in with that email address. Go back and click on the link. 

I think you are signed into a new account with a different email that isn’t connected to that board. 

OK board found. (and I have a new ID.. but its same me)). For some reason even signing in as my correct id, trello was defaulting back to an old id...   Can see my board now when  I click away from default and get it to use the id my board is on.. Will revisit when I fix this permanently, just glad my board is back.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Trello

📹 Favorite Trello templates

Hello Community!  My name is Brittany Joiner and I am a Trello enthusiast and Atlassian Community Leader. In this video, I'll share my favorite Trello templates. Templates mentioned in ...

1,538 views 13 35
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you