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Opening Facebook link on iOS

Hi, 

 

I'm using Trello with my team to follow up prospects in our business. 

Each card is a person, and we put in name, phone, etc... And the link to the Facebook profil of the prospect. On my computer, when I click on the link it's OK, I get to Facebook. 

But on my iPhone 11 pro Max, when I click on the same link it opens Safari or Chrome instead of Facebook. So we can't use Trello on our phone. 

Does somebody have a solution ?  

2 answers

1 accepted

0 votes
Answer accepted

This sounds like you would need to adjust some settings on your phone. Looking online, it looks like this might be possible by using 3d Touch, which will give you a contextual menu when clicking on links: https://www.quora.com/Is-there-a-way-for-iPhone-to-open-Facebook-links-in-the-Facebook-App-instead-of-Safari

Also, when using the iOS Facebook link structure like fb://facebook.com/profilename - does that open directly in the Facebook app?

Hi, thanks for your answer, but none of this 2 things works 🤷‍♂️

0 votes

Hello Alex,

You can try these steps:

1. Open your Facebook app and tap on the triple-line and a menu will open.
2. Scroll down slowly to Settings & Privacy.
3. Tap on the Settings Button.
4. Scroll down to Media & Contacts.
5. Here, you will see a “Links open externally” toggle ( It needs to be off)

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