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One board cannot copy cards to another board

Robert Del Valle
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May 6, 2024

We have multiple accounts that copy cards to other boards with no problem. One stopped doing this...is there a way to check or restore? Not sure how to fix this.

 

Thanks. 

1 answer

0 votes
Mutya A
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 7, 2024

Hi Robert, welcome to the Community! 

Are you perhaps copying cards from a board in your personal Workspace to a board in an Enterprise Workspace or vice versa? If a board is part of an Enterprise Workspace, the board and its lists/cards can't be moved or copied outside of the Enterprise. Board guests can only move/copy lists and cards within the same board.

Boards, lists, and cards in Enterprise Workspaces can only be copied or moved to other Enterprise Workspaces.

For more information:
https://support.atlassian.com/trello/docs/what-are-enterprise-data-restrictions/ 

I hope this helps, but let us know if you have any questions!
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