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On some of my board there is a trial has expired message but I have business class subscription? Why

I signed up for Trello and created some board to see how it works which where under the trial period and then I purchased the business class subscription.  Some of the boards that I have moved to my business class account still shows that the trial has ended on the cards.   I do I get those board and cards under my Business class account?  

1 answer

0 votes
Torben Atlassian Team Oct 30, 2018

Any chance you are using a Power-Up/service developed by a third party? The Power-Ups that integrate with third-party services are only connectors between those services, and in order to take advantage of these connectors, you'll need to have an account for the other service as well.

Because many of these services are provided by separate companies, outside of Trello, any costs associated with their products and pricing are also separate.

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