Old Workspace owner no longer a part of the agency

Aaron Mudford
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August 13, 2024

Hi there, 

I am unable to add or remove users from a workspace because the owner of the workspace is no longer working at my company and their account is not accessible. 

How can I work around this?

Kind regards, 
Aaron

1 answer

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Matthias Gaiser _K15t_
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August 13, 2024

Hey @Aaron Mudford

welcome to the Atlassian Community.

Have you seen these articles about changing the admins of a workspace?

The most promising solution I see in them is to recover an account by doing a password reset. If they've used a company address, you possibly could get that email and reset the password for their account in order to make yourself the owner of the workspace.

All the best for recovering your access,
Matthias.

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