Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Observer collaboration abilities

Mark D'Ambrosi March 14, 2024

When I used Trello in the past, anyone I invited as a guest (now called an Observer) could collaborate on the board to which they were invited. They could send messages, update cards, etc.


I do not see this functionality, as I have one guest who cannot use it.

Has something changed, or is there something to be "turned on"?

1 answer

0 votes
Andrea Crawford
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 14, 2024

@Mark D'Ambrosi  - Guests and observers are two separate board member types. Observers have view-only permission to the board (cannot make edits), while guest members have full edit permission on the board. The thing that distinguishes a guest is that they do not belong to the board's workspace. 

If you have a board member marked as "Observer" and you want them to be able to collaborate on the board, change their membership to "Member" in the Share menu.

Here are a couple of articles that hopefully can help clear up the differences between observers and guests.


Let me know if you have follow up questions!

Mark D'Ambrosi March 15, 2024

Andrea, I hadn't gone into each "observer" to see that I could change them to "member." I checked with the person to whom I made this change, and he said he can now edit.

Thanks, Mark

Like Andrea Crawford likes this

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events