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Not receiving notificaitons

Philippa Eden
Philippa Eden Apr 07, 2022

Hi

I am not receiving email notifications. I have my setting set to 'always' and am watching the boards I need to be included on.

I have tried the test email in the help section and that is not coming through.

I have checked my junk folder and permissions in office and they are fine and don't include trello.

Does anyone have any other suggestions?

Thanks

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Alex Waite
Alex Waite Atlassian Team Apr 10, 2022

Hi @Philippa Eden - there's no block on your email on our end, I can see we're successfully sending you notifications. I recommend reaching out to your internal IT team to see if they're blocking/hiding emails from:

  • trello.com - Trello notifications come from this domain
  • atlassian.com
  • id.atlassian.com
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