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Not receiving email notifications in GMAIL

Hello all,

I am currently attempting to receive an email notification after being tagged in a Trello Card's Activity. My Email Notification Settings are set to "Instantly". I have checked spam and promotions folder to see if they landed there mistakingly, though no luck. 

The notifications work with other usernames on our team but for some reason they do not work for one particular email.

Please let me know if you all have any suggestions.

1 answer

0 votes
Manu Atlassian Team Oct 22, 2020

Hello @Steven Saldana ,

 

In order to check if there's anything wrong with your email address, could you contact us directly on http://trello.com/contact with the email that is not receiving emails from us?

Thank you!

Cheers,
Manu | The Trello Team

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