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Not all labels are showing on board

Hi,

I have severals board, but on some of them a card with multiple labels only shows 1 label. In the card I see all labels, on the board view there is only one label. This issue doesn't occur always. Is this a setting?

 

1 answer

0 votes
Mirek Community Leader Apr 13, 2021

Hi @Wilma van Dinther ,

You are probably having similar issue like was discussed here - https://community.atlassian.com/t5/Trello-questions/My-card-labels-aren-t-showing-on-my-board/qaq-p/1104899

Could you read it and let me know if that helped?

Hi @Mirek 

I allready read this information and  unfortunatly this didn't help.

When I have two labels, only one of them is showing on the board. But when I view another board, with other cards, I can see more labels. So it doesn't always accure.  

Hope you can help me

 

Kind regards

Wilma,

Mirek Community Leader Apr 14, 2021

Sure, we would try :)

Please tell me are you using desktop app, browser or mobile app? Could you try to view the affected board on different "distribution"? Is this board private? Is there anyone that can verify on his side how this is viewed?

Hi @Mirek 

I'm using desktop broser (firefox and explorer) and mobile app. I'm not sure what you mean by different distribution. I've tryed Open for workspace and private. The problem occurs on both. My college had the same problem.

I have compared the settings of other boards where the problem does not occur with this board but can't find any difference.

I'm sorry, the problem has been resolved. I have cleared the cache again (many times already). It works again!

Like Mirek likes this
Mirek Community Leader Apr 14, 2021

That is nice to hear :) ..

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