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Not able to Join my company group

I need to join my company group to see a board but I am not able to. It is said "User already has a membership". But I didn't join any team and I am not able to see any boards shared in my company group. Would you please help me to fix it?

Screen Shot 2018-10-15 at 2.06.31 PM.png

1 answer

0 votes
marc Community Leader Oct 16, 2018

@Never Die BitcoinIt might be that you are known to Trello twice, with the same name, but different email addresses.  So try the "Switch Accounts" link.

Hi Marc, I do have two accounts one from my company which is an SSO account and another one for myself registered with my personal email address. I am logged in through SSO and saw this error message. When I click on "Switch Account" and login with my personal account, it asks me to transfer to SSO account. 

marc Community Leader Oct 16, 2018

I'd recommend to contact Trello support directly: https://trello.com/contact (Ask Trello Support button).

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