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No getting reset password by email

I'm trying to reset the password for this account m.coffetti@carimali.com but I'm not receiving the email.

1 answer

1 accepted

2 votes
Answer accepted
Laura Holton Community Leader Nov 24, 2021

Hi @Andrea Lucco 👋

Welcome to the Community! I'm sorry to hear you're not receiving you password reset emails. Due to the nature of your issue I would recommend you follow this up directly with Trello support to get this resolved as soon as possible for you. 

You can raise a support ticket here >> https://trello.com/en-GB/contact#/

I hope this helps but if you have any other questions just shout 😃

All the best,

Laura

Thank you for the advice.

 

I've written directly to them. I hope they can fix it.

 

Best regards

Andrea

Like Laura Holton likes this
Laura Holton Community Leader Nov 24, 2021

No problem at all Andrea! I hope it's all resolved shortly for you 😊

To help other members of the Community experiencing the same problem would you be happy to accept the answer above? This makes it quicker and easier for everyone to find solutions.

Have a great day! 

Laura

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