No getting reset password by email

[Andrea Lucco]

I'm trying to reset the password for this account m.coffetti@carimali.com but I'm not receiving the email.

[Laura Holton · Accepted solution]

Hi @Andrea Lucco 👋

Welcome to the Community! I'm sorry to hear you're not receiving you password reset emails. Due to the nature of your issue I would recommend you follow this up directly with Trello support to get this resolved as soon as possible for you. 

You can raise a support ticket here >> https://trello.com/en-GB/contact#/

I hope this helps but if you have any other questions just shout 😃

All the best,

Laura

[Andrea Lucco]

Thank you for the advice.

I've written directly to them. I hope they can fix it.

Best regards

Andrea

[Laura Holton]

No problem at all Andrea! I hope it's all resolved shortly for you 😊

To help other members of the Community experiencing the same problem would you be happy to accept the answer above? This makes it quicker and easier for everyone to find solutions.

Have a great day! 

Laura