I have been using Trello since 2013 both for work and personal projects.
Today I got an invite to a board from my company and I connected my personal account to my company's email to get access to the board.
Now Atlassian and my company have taken over my account and I can't go back.
I had my old company's email as primary and my personal email as secondary and never had any problem. I didn't think this would happen if I replaced my old company's email with my current's.
How can I go back? Will Trello Support give back my account? Should I ask my company? Can they give it back?
I would like to add that in all the clicks I made through the process which was during a video call I never had a warning that my company would take over my account nor that the process is irreversible.
I have information from two previous companies plus my personal projects that may now be visible to my company. Does my company have access to all the boards I have access to? Some of those are still alive in other companies. Will I lose access to my Trello boards if I stop working for my current company?
It sounds like you just want to change your current account's email to be your personal email. Since you have already migrated to Atlassian account, the quickest way to do this is to go to id.atlassian.com and update the email.
You can also get there from within Trello by clicking the profile in the top right and there is a link to change your email from there.
After you've changed your current account's email to your personal address, I highly suggest you create a new work account with your work email to use for your work info.
Another way to achieve the same result is to go now and create a new account with your personal email and then add that account to your personal boards (and drop the work account from your current boards).
I can't update my email in id.atlassian.com because my Atlassian account to which my Trello account was merged is managed by my company. The email in that Atlassian account is a gmail also managed by my company.
I just wanted to enable my Trello account to access a board to which I was invited and it resulted in my personal gmail being locked out of my 7-year-old Trello account.
Hello Community! My name is Brittany Joiner and I am a Trello enthusiast and Atlassian Community Leader. I'll be sharing with you a series of videos with my top tips on how to best use Trello...
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