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My board power-ups seem to have stopped working

Hi,

My power-ups seem to have stopped working.

I am a Free user so have one per board.

On one board I have the Card Repeater power-up enabled. I can see this on the Menu for the board. But I no longer see the "Repeat" option on any of the cards in that board.

On a different board I have Google Drive power-up enabled. Similarly I can see this on the Menu for the board, and do not see the Google Drive option on the cards in that board.

Until earlier this week, both were working fine.

Please help me to figure out what has changed to cause this.

Thanks,

Anita

1 answer

0 votes
Alice Causarano Community Leader Sep 21, 2019

Sorry about that! Did you try to disable the Power-Ups and re-enable them back? 🤔

Hi Alice,

Thanks for your response. I should have said what I have tried:

  • disabling and then re-enabling the power ups
  • logging out and refreshing the page then logging back in again
  • some time before this happened I installed a Chrome extension to allow new cards to be created from a Gmail email. I uninstalled this extension.

Kind regards,

Anita

Alice Causarano Community Leader Sep 21, 2019

@codingforsail this is very weird. I'd say to try contacting the support here, in this case. Sorry for not being helpful!

No worries, I will try support. Didn't want to bother them if this was something simple.

Thanks for your time.

Kind regards,

Anita

Like Alice Causarano likes this

The power-ups seem to be working today!

Alice Causarano Community Leader Sep 21, 2019

@codingforsail Great news! 🎉 Hopefully, you won't have to contact customer service.

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