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Missing "In list X" field on detail view -- Sometimes

Hello!

 

Looking at a Card's detail view -- I am expecting to be able to see what list that card is in.

 

As you can see -- Trello successfully does this here:

Screen Shot 2019-02-21 at 11.10.58 AM.png

Sometimes -- and I cannot figure out WHY

it does NOT show what list it is in -- here is an example:

Screen Shot 2019-02-21 at 11.11.13 AM.png

These are both from the same board -- but different lists.

 

How do I make sure we always display what list a ticket is in?

1 answer

1 vote
Iain Dooley Community Leader Feb 21, 2019

@William Ferrell the only way I could replicate this is by:

1) Creating a list "tmp"

2) Adding a card to it

3) Opening the card

4) Going to a different tab

5) Archive the list

6) Go to the archive, switch to lists and unarchive the list again

After doing that, there was no notice at the top of the card saying "this card is in an archived list", however the "In list X" thing wasn't there either.

However closing the card and opening it again made this show up again too. So ... uhh ... I presume you're not doing all that ;)

Is there a chance your list is being archived/unarchived by some powerup/api/other user?

@Iain Dooley - Thanks for diving in!

 

I wonder if it is Custom Fields PowerUp. 

I doubt that it is -- as that would be very unexpected. We added one additional field. aNd this issue is happening starting about 30 days ago and we have had the powerup attached for months.

 

Is there a way to see if an API is accessing a list? We don't have one connected that I know about -- but maybe one of the engineers on our team has setup something :) 

 

Thank you again!

Iain Dooley Community Leader Feb 21, 2019

@William Ferrell whenever a list is archived or unarchived it will show up in the board activity menu, and you can also see what apps have access to your account in your settings -> apps section.

Beyond that ... :S seems pretty weird. Are you able to reproduce on any other boards? 

Thanks for this.

 

We don't have anything in apps (besides iOS official Trello app). 

 

This is very odd. 

 

I have not reproduced on other boards -- only this one board.

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