Missing information during JSON export

David McCloskey
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September 19, 2024

Yesterday I exported one of our boards to JSON and imported into Excel without issue. All the card showed up, it was perfect. Today, however, when I export the same board, I only get the information down to the labels. 

Is there a restriction on how often a board can be exported to JSON?

 

TIA

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Answer accepted
Andrea Crawford
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 20, 2024

@David McCloskey Apologies for the trouble you've had with board JSON exports. Our engineering team has identified and fixed the issue. Please try again and let me know if it's working as expected now. Thanks!

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Answer accepted
Roberto Franco September 20, 2024

Now, it works fine again

0 votes
David McCloskey
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September 21, 2024

Thank you, Andrea! It's working now.

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