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Thank you for your response! I thought I was an admin which I guess is where my confusion is coming from. I created the team and the board I wanted to make into a template for the rest of my team so I thought I was an admin. Is there another step to being an admin?
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No problem Sarah. It depends if you're on Trello Enterprise / Free / Business Class
In a free instance it will be greyed out and say 'upgrade' next to it. You do need to be on a paid version (Enterprise or Business Class) and if you're on an Enterprise subscription, you'll need to be an admin (https://help.trello.com/article/1187-creating-template-boards). Are you using a work Trello account? You might need to ask someone who loos after Trello about becoming an admin.
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I am on a work account! I will reach out to them and see what they can do. Thank you so much!
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