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Locked out of an account Edited


So I got locked out of my Trello account because of 2FA :( Lost access to the connected phone and, unfortunately, can't find backup codes. I don't really care about this account so I'd create a new one but here's the problem:

- I'm trying to create a new account, something like

- trello sees that this is an email address from and wants me to log in using Atlasian account through Google only

- I can log in to my Atlassian account using Google but only, not

- I'm not able to log in to the old Trello account or create a new one

What to do in this situation?


1 answer

0 votes

Hi @lukasz odziewa 

It's difficult to advise on this situation because it involves Atlassian user accounts.

I'd advise contacting Trello Support via this link - - and see if they can help advise on next steps for you :)


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