It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Links to Cards Break When Card Copied to New Account


I have created a board that I want to allow observers to copy to their own accounts for personal use.

In many of the cards, there are links to other cards (used the link in "Share this card" in Sharing Menu)

However, when the board is copied to another user account, the link gets this error when clicked...


Card not found.

This card may be on a private board. If someone gave you this link, they may need to invite you to one of their boards or teams.



Is there a way to resolve this issue?



1 answer

0 votes
mikelj Atlassian Team Mar 22, 2018

Hi Edward,


Are those links pointing to non-public boards? If so, people who don't have access to the target card would get that message, as they're not able to view that!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Trello

Develop a new Habit during Lockdown

If you had to thrive a new habit during a lockdown, what would it be? Trello

447 views 5 3
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you