Links to Cards Break When Card Copied to New Account

Edward_A March 21, 2018

Hi!

I have created a board that I want to allow observers to copy to their own accounts for personal use.

In many of the cards, there are links to other cards (used the link in "Share this card" in Sharing Menu)

However, when the board is copied to another user account, the link gets this error when clicked...

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Card not found.

This card may be on a private board. If someone gave you this link, they may need to invite you to one of their boards or teams.

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Is there a way to resolve this issue?

 

Thanks!

1 answer

0 votes
Mike
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 22, 2018

Hi Edward,

 

Are those links pointing to non-public boards? If so, people who don't have access to the target card would get that message, as they're not able to view that!

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