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Jira connection issue

 I've installed the add-on Trello Connector for Jira Server and Jira Power-Up.  But still i am getting "Not a Valid Jira URL".

But the URL I've entered is a valid URL and I am already accessing that URL through my browser.

1 answer

Hey there @shibil-vp 

The Jira Power-Up currently works with Jira Cloud and Jira Server. If you're using Jira Server, install the Trello Connector for Jira Server app (https://marketplace.atlassian.com/plugins/com.atlassian.jira.trello.jello/server/overview) to your Jira Server.

However, please note that your Jira Server has to be accessible on the public internet and not be behind SSO.

If this doesn't help, can you check with your Jira admin to see if this might be an internal instance?

@Keli As I mentioned above, I've installed Trello Connector for Jira Server app and Jira power up on my trello.

 

But still i am getting "Not a Valid Jira URL".

But the URL I've entered is a valid URL and I am already accessing that URL through my browser.

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