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Issues w/certain cards freezing up

Off and on, we've had issues where 1 card has frozen up on one of our team members computers. Everyone else can access that card and add to it but the one person is not able to. Also, that person can access and add to other cards. It's just the one card that we have issues with (the card that has issues changes and the person who can't access it changes as well) while everything else works fine. We shut down and restart Trello and we reboot the computer but it doesn't seem to help. After a period of time, it will start working again. Has anyone else had this issue?

1 answer

0 votes
Ryan Atlassian Team Mar 17, 2020

Hi Brian,

It sounds like our Support team, might need to help to troubleshoot this with the person who is having the issue. Could you ask them to send us a message with the link to the card here: https://trello.com/en/contact.

Thanks!

Ryan

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