Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Is there a way to send reminders to external people not using Trello?

Hello there,

I am using Trello as an order queue assigning the cards to independent contractors, each card is for a separate order (and customer). I wanted to check how can I send a reminder before the due date to the customer (the contractor should be getting it already as they are assigned on the card). The customers are not part of the team, not set up on Trello and I don't want them to see all this information. Can I still send them an email or text reminder for their specific order/card due date?

And can I custom the text of the reminder?



1 answer

1 accepted

0 votes
Answer accepted
Iain Dooley Community Leader Sep 04, 2019

@Reneta Jenik You can send emails using the Butler power up. If you combine this with custom fields, for example you could have a custom field called "Customer Email", then you can use that field value as the address like:

{{%Customer Email}}

Thanks, Iain, this is very helpful! I did it and it works!



Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Trello

📹 What is Trello?

Hello Community!  My name is Brittany Joiner and I am a Trello enthusiast and Atlassian Community Leader. I'll be sharing with you a series of videos with my top tips on how to best use Trello...

330 views 10 22
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you