Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Invoicing - old e-mail

Vítězslav Herman July 25, 2023

Hey, I use trello.. and I had one e-mail, which I have changed on new one, but I get e-mails for invoices on old e-mail.

 

How can I change it?

Thanks.

2 answers

1 accepted

0 votes
Answer accepted
Dreamsuite Mike
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 25, 2023

Hi @Vítězslav Herman 

You can change the email address associate to the account by clicking 1 then 2

Screenshot 2023-07-25 122927.png

 

Then clicking 1 and entering the new email address in 2

Screenshot 2023-07-25 123018.png

Vítězslav Herman July 25, 2023

Hey, actually I have there the right-new e-mail, but get invoices on old e-mail.

Dreamsuite Mike
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 25, 2023

Now, I understand.  Click on the billing under your workspace and you'll see a billing email address.  You can change that.

Billingcontact.png

Vítězslav Herman July 25, 2023

aw, it took me around 5-7 minutes to find, but finally :D done. thanks.

Like Dreamsuite Mike likes this
0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 25, 2023

Welcome to the Atlassian Community!

That suggests you have two Atlassian accounts - one that owns the site, and another that is now using it.

You'll need to log into the old account, add the new account to the list of owners, then shut down the old one.  (you can't change its email to the new one, as atlassian accounts une email as a unique id, so there's no point keeping it)

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events