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Invited a Trello member to a board (3x) & she has validated her email but can't access board.

Claubach I'm New Here Aug 10, 2020

Invited a Trello member to a board (3x) and she has validated her email each time but can't access that board.  What could be causing this?

1 answer

0 votes
Torben Atlassian Team Aug 12, 2020

Would you mind having the user reach out to trello.com/contact from their registered email and with the link to the board that they have been added to? 

We can then assist them and help troubleshooting the issue.

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