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Inquiries regarding trello gold paid last November

조재혁 I'm New Here Mar 31, 2021

트렐로 영수증.JPG

I paid on November 22nd with the receipt of the image, why does the receipt say Annual fee for Trello (Trello Gold Yearly) for the period Febuary 23, 2021 to Febuary 23, 2022?


2 answers

Hi @조재혁 

Welcome to the Atlassian Community!

In this case, you have to ask Trello support as it was about billing!

조재혁 I'm New Here Mar 31, 2021

thank you!

0 votes

Likely because you already had some free months of Trello Gold.  So your paid subscription didn't start until your free subscription ended.

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