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Inquire about Premium package

Renovate Holdings May 24, 2024

I am interested in the premium package so that I can have a board that allows unlimited viewers. I just signed up for the free trial, but when I looked at billing, it is trying to make me pay for 4 subscriptions. How do I change that?

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1 vote
Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 24, 2024

@Renovate Holdings Welcome to the Atlassian community

Trello plans are associated with the workspace, not the user. All boards within that workspace will adopt the paid features (custom fields, board views, etc.).

Anyone you add as a workspace member will contribute to how much you pay each month/year. These members will have access to all boards within your workspace, and because the boards are within a paid workspace, they'll be able to utilize all the features that come with it. My assumption would be that you have 4 users on the workspace.

You can also have free workspace guests that don't contribute to your billing. If you want to add a free guest, all you need to do is invite that user to a board rather than adding them as a full workspace member. So, they'll just have access to that one board rather than all of the board's workspace. However, if you add that same user to a second board, they'll become a billable member.

More details here: https://help.trello.com/article/855-how-billing-works-with-trello-premium-and-standard

Renovate Holdings May 24, 2024

How do I change them to a user rather than a member?

I only wanted this feature to share one board to many, as observers. So if I need to change the members in the other boards to users, how do I do that?
Will they still have access to edit the cards, if they need?

 

This is what it is showing me

 

Screenshot 2024-05-24 124944.png

Gaurav Kataria
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 24, 2024

This page explains how to remove workspace members https://support.atlassian.com/trello/docs/removing-people-from-a-workspace/

Like Brant Schroeder likes this
Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 24, 2024

@Gaurav Kataria thanks.

Renovate Holdings May 28, 2024

I read the article, thank you. If you remove the user as a member, is there a way to keep them in the board to reference and edit, as needed? Without being an official member?

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