Impossible de me connecter depuis mon IPhone

JALABER
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October 15, 2024

Je n’arrive pas à me connecter à l’App Trello sur mon iPhone, alors que j’y arrive sur mon laptop. 

J’ai essayé plusieurs méthodes comme indiqué sur le message d’erreur suivant, mais sans succès. 

“Une erreur s’est produite lors de la connexion. Connectez-vous avec un compte Google ou par l’intermédiaire d’une authentification unique (SSO), selon votre type de compte.”

Une idée ?

 

1 answer

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Carolina Lopez
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 16, 2024

Hi JALABER, welcome to the Atlassian Community!

The message you're seeing is shown when the authentication method you selected to log in isn't the same one you used to create your account. For example, if you created your account using the "Continue with Google" option, you need to log in with the same option the next time.
As you mentioned you already tried to login using different options without success, I suggest clearing your default browser's cache and reinstalling the app before trying again.

 

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