If your boss has a Business Class team, any board associated with that team should be able to enable unlimited power ups. Is the board in question associated with the team? Meaning the visibility of the board is not "Private" but is "team visible" with the Business Class team selected? If not, have him change the visibility. If it is, please have him try clearing the browser cache and try once more.
The only Power Ups that currently can be used in the app are Calendar and Voting. Other power ups like Gaant aren't currently available, however they should be visible if he loads the board via a mobile browser instead.
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