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I want to switch email account. This doesn't work

Ger Pepels
Ger Pepels
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November 29, 2024

I don't receive the mail that is promised on that account. The mail that Atlassian produces goes to the current account

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Alisson Sartor
Alisson Sartor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 2, 2024

Hello, Ger

Welcome to the community.

Are you trying to change your email to a new account that is not associated with Atlassian yet or are you trying to change to an existent account? Can you provide more details about it?

Kind Regards
Alisson
Trello Team

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Manon Soubies-Camy
Manon Soubies-Camy
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December 2, 2024

Hi @Ger Pepels and welcome to Community!

It sounds like an issue best handled by Atlassian support. You can reach out through their support portal here:

contact-support.png

They’ll be able to assist you directly.

Hope this helps!

- Manon

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