I went to the help guides and downloaded Trello as an extension to Chrome. Then I sent a new email to test the connection, it worked. However, when I open a message in my Gmail, there is no Trello icon to shift it to Trello. I've refreshed my computer, I have checked that the extension is added, but I still can't figure out how to move my emails.
Hi Irene, it sounds like you need to add the Trello add-in to Gmail. The Chrome Extension doesn't add the Gmail functionality, and regardless, we no longer have an official Trello Chrome Extension.
You can add the add-in to your Gmail by following this tutorial: https://help.trello.com/article/1120-trello-for-gmail-add-on
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