It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

I've reset my password but when I try to sign in I get told it's the wrong one. What's happening?

I haven't  used Trello for a while so I had to reset my password which I did.  Then when I try to sign on I'm told I have the wrong password, several times until I'm locked out.  So I reset again but the same thing is happening and I've no idea why.  I'm pretty sure I'm not mistyping but it would be useful if I could actually see what's going in the box.

2 answers

2 accepted

0 votes
Answer accepted
Jireh Atlassian Team Nov 26, 2019

Hi Derek,

I would suggest you contact our support team by going to and clicking on "Ask Trello Support". If for some reason you can't access the form, you can email instead.

Thanks for the advice

0 votes
Answer accepted

My problem has now been resolved.  Thanks to everyone for their assistance.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Trello

Develop a new Habit during Lockdown

If you had to thrive a new habit during a lockdown, what would it be? Trello

1,616 views 15 6
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you