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I uploaded a new profile photo into my Atlassian account. Why has it not updated in Trello?

I manage my Trello account through Atlassian because this appears in my Trello profile:

This is an Atlassian account. Edit your personal information and visibility settings through your Atlassian profile.

2 answers

I have uploaded my profile photo but it is upside down and I can t manage to center it 

0 votes
Brant Schroeder Community Leader Jan 11, 2021

Carol,

Welcome to the community.  My guess is that it is cached in your browser and has updated.  Can you try another browser and clear the cache before you login.  Then you can see if it updated.  When I updated my image it took a little while to sync but not more than an hour.

I cleared my cache and cookies, re-uploaded my profile photo, and it worked. Thank you!

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