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I upgraded the wrong account, how can I fix it and upgrade the right account?

Gerardo Ibanez
Gerardo Ibanez Jul 25, 2022

I have two accounts in Trello, I upgraded the wrong one, how can I fix it and upgrade the right one?

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Gaurav Kataria
Gaurav Kataria Atlassian Team Jul 25, 2022

Hi Gerardo, you can cancel that subscription. And then sign up for the premium upgrade for the right workspace. Cancel Subscription: https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/

 

Note: the premium subscription applies to a workspace and not to an account. Details here: https://support.atlassian.com/trello/docs/how-billing-works-with-trello-premium-and-standard/

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