I subscribed to a card, but don't get an email notification

Christian Meichsner January 25, 2018

Hi,

(1) I created a card

(2) I subscribed to the card

(3) I sent an email to the card's email address (see screenshot)

(4) BUT I don't get notified via email about the (3)

My setup states that notifications are sent out immediately

Thanks

Kind regards

Christian

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1 answer

0 votes
Mike
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 28, 2018

Hi Christian,

 

Trello won't notify you of actions that you take, as it assumes you already know about the event, because it knows you did it. It's not currently possible to enable this, unfortunately, but I'll let the team know that's something you'd like to see.

Christian Meichsner February 5, 2018

Hi Michael,

thanks for gettin' back on me. Unfortunatelly I also don't get notified when somebody else (with another emai adress) sends an email to the card's address.

Does the restriction you pointed out also apply to emails sent by others?

 

thx

christian

Mike
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 7, 2018

Are they sending to the same email address as you? Board and card email addresses are unique to each person, so if anyone else emails the same card address, yours, Trello will still treat the action as being taken by you. Other people could use their own card email address—in that case, the action would be taken by them, and you'll be notified of that!

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