I sent an email to change the accounts, but I haven't received any response

[IT Infra팀]

Before changing the accounts, I sent an email, but it has not been received.
I also manage the mail server, but there is no record of the emails being received on our mail server.
The recipient email addresses are [Email] and [Email]
Please check.

[Trimmed by Atlassian Team]

[Augusto Lisboa · Accepted solution]

Hi Team! 

I've just taken a look at both account data and it looks like there was a suppression in their email address. A suppression is a kind of block that we create once one of our emails is rejected to avoid that we keep sending unwanted emails to our users.

Having that said, I went ahead and removed this suppression from those emails address and this should allow you to receive Trello emails.

[IT Infra팀]

Please lift the suppression on the two accounts listed below as well. --> [Trimmed by Atlassian Team]

[Augusto Lisboa]

Sure! I've removed the suppression and also edited your messages to remove the emails addresses from public view.