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I seem to have lost my old account...

mail June 28, 2024

Infrequent user. Went to log in with email address associated with this account - it rejected. I think I mistakenly went throuhg sign up rather than forgot password, but seem to have created a second account with the same email.

Yes, I'm confused too.

Net result: can't access all my original trellos. And people I'm on shared trellos report not being able to see me at all as a user.

Sorry... REally confused as to what I've done.

1 answer

0 votes
Brittany Joiner
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 28, 2024

@mail you'll need to reach out to support, this isn't something we can help you with as we're just other trello users

mail July 2, 2024

Thanks. I didn't realise they didn't monitor any of this.

I can't contact them unless I'm subscriber yes?

Brittany Joiner
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 2, 2024

@mail you should be able to use your email address associated with your trello account

mail July 2, 2024

sorry i don't understand. To contact support, you mean?

Brittany Joiner
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 2, 2024

@mail yes, is it requiring you to login?

mail July 3, 2024

I can log in to ask for support but there are no options that actually allow me to send in a query...  

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