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I no longer can save an attachment from an e-mail.

When the include email attachment box is checked, the message I receive every time is, Sorry, Your card could not be added to Trello. How do I fix that?

 

   Thx and Rock On, Glenn

2 answers

0 votes

Hi @Glenn Williams, welcome 👋

Christl from SendBoard here - makers of the Email for Trello Power-Up.

Unfortunately I don't have information or advice on why you're running into trouble, sorry. But if you are using the Outlook add-in, you are not alone with this issue. Check out this post https://community.atlassian.com/t5/Trello-questions/Trello-Add-in-for-Microsoft-Outlook-Creating-Cards-with-Email/qaq-p/2065421

0 votes
Alex Waite Atlassian Team Jul 17, 2022

Hey @Glenn Williams - are you using the Outlook add-in? Because Microsoft has built and is maintaining the Outlook add-in, they're the best team to reach out to for problems with installing and using the add-in. You can reach them here: trelloaddin@service.microsoft.com

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