I need a refund on my account. I want to cancel the $969 transaction and terminate this transaction. I already raised a ticket but I have not gotten any replies. please help!
Hi @Anthony edohen I'm not sure if this is a real Trello transaction issue given the amount. I'm sure you would have checked your emails as well alerts before bill date.
Keep reaching out to http://trello.com/contact
@Anthony edohen what @G subramanyam said is correct. This is a Community of fellow customers who don't have the ability to help with billing related issues.
Keeping trying you'll get things sorted out.
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Welcome to the community and sorry to hear that.
I echo @G subramanyam and @Jimmy Seddon .
Please check here - http://www.trello.com/contact .
Trello Support Hours - https://help.trello.com/article/835-trello-support-hours
Hope that helps.
Cheers
Suvradip
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