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I'm not receiving my trello confirmation email

So, i created a trello account with a email not linked to google, facebook, etc. I'm trying to get to a trello board with my team, but i need to confirm my email first, but for some reason, i'm not receiving this email, i tried everything already. 

The problem is not my email, i'm receiving newsletter from other services, and i can email myself.

Can someone help me with this issue?

 

1 answer

0 votes
Iain Dooley Community Leader Aug 17, 2020

@Lucas Tavares your email may be blocked on Trello's outbound mail gateway, you'll need to go to trello.com/contact and ask Trello Support (instead of the community) then you can scroll past all the automated responses to get a button to submit your enquiry directly to the Trello team.

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