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I'm not receiving my trello confirmation email

So, i created a trello account with a email not linked to google, facebook, etc. I'm trying to get to a trello board with my team, but i need to confirm my email first, but for some reason, i'm not receiving this email, i tried everything already. 

The problem is not my email, i'm receiving newsletter from other services, and i can email myself.

Can someone help me with this issue?


1 answer

0 votes
Iain Dooley Community Leader Aug 17, 2020

@Lucas Tavares your email may be blocked on Trello's outbound mail gateway, you'll need to go to and ask Trello Support (instead of the community) then you can scroll past all the automated responses to get a button to submit your enquiry directly to the Trello team.

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