I'm an admin on 2 Trello boards but they've both stopped working

Dani Platt
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October 9, 2024

When using Mozilla Firefox, since trying to export 1 of my Trello boards as JSON, I've not been able to do anything to it, same with the other board. Both have been working fine for over a year. I can't create a new card, move a card, add a power up etc. I can't even log out because I get this error:

 

"CSRF detected"

 

"REQUEST_CSRF_ERROR"

I've done the obvious things like trying to restart my PC, logging in and out of Atlassian etc but no luck. I haven't added any browser extensions recently.

 

I've also downloaded the app and the Trello boards work fine on my phone, but not when using Firefox on my PC. It works fine on Chrome. Has anyone had the same issues?

2 answers

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Andrea Crawford
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 9, 2024

Hi @Dani Platt and @Darin Meilleur

Sorry for the trouble you're having with Firefox. We’re currently investigating an issue impacting customers who recently upgraded to Firefox 131. As a short-term workaround, any other browser (or Firefox 130) should work until this is resolved.

Darin Meilleur
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October 9, 2024

thanks @Andrea Crawford 

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Darin Meilleur
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October 9, 2024

Same issue here, on Firefox started earlier this week

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