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I lost the boards that I had on my account.

Виталий Колесник
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June 26, 2023

I used to be registered with Trello through my email. I have updated the app. And after I have the system go back to my profile under my account. I thought that I must have been authorized using gmail . I went through it and did not find my boards. In the mail, I found notifications from Trello related to my old boards, but when I click on it, it tells me that this board is private and can only be granted access if I send a request. I send a request, nothing happens. It feels like when I chose to authorize via gmail, it erased my old account and created a new one with the same mail.
I don't understand what to do please help.
My email:
I am attaching a link to one of my boards that were before and where you want to send a request.

1 answer

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Dreamsuite Mike
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June 28, 2023

Hi @Виталий Колесник 

In this instance, I really suggest you contact Trello via  and I think they will be best placed to help you with your problem

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