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I didn't sign any term and they changed my trello subscription to annual and I want to pay monthly

Life Artes Ltda July 21, 2023

I didn't sign any term and they changed my trello subscription to annual and I want to pay monthly
I want to remove my card from the account and I don't want to pay the annual amount because I never signed any term for portability. I demand a return

my email: lifeartes00@gmail.com

2 answers

1 vote
Brant Schroeder
Community Leader
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July 21, 2023

@Life Artes Ltda 

You need to submit a billing support ticket on this page.  https://trello.com/contact#/   Go to the bottom and log in and then select billing as the support request type.

0 votes
Life Artes Ltda July 23, 2023

I already did that, I clicked on this link and filled it out, 2 days ago and so far no one has answered me…
what i have to do?
why so long time to wating?
i have a big problema urgent

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