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I cannot view videos on my board or click on cards

Hi there! 

I am new to Trello. 

My team lead has created a to do list for me on our team board. However, it does not display the video or to do. It only says there are 3 cards. However, nothing is displayed and I cannot click on any links or cards to view what is posted.

I downloaded the free business 14 day trial and would like to end it. I'm not sure if that's causing my problem. 

I need this fixed to move forward. 

Please HELP!


2 answers

0 votes
Iain Dooley Community Leader Jun 07, 2021

@Nancy Cooper It sounds like you have inadvertently added a filter/search to the board. Look for a little "x" in the top right where it says "search results" in green, or hit the "x" key on your keyboard.

0 votes
Brant Schroeder Community Leader Jun 07, 2021

@Nancy Cooper - Welcome to the community

  • Have you tried a different browser to see if that makes a difference? 
  • You might also try clearing your browser's cache? 

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