Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

I cannot login with email account - it forces me to create an Atlassian account

I have used Trello for years. I tried to login with my email account but it forces me to create an Atlassian account. I did and now I have lost ALL my boards and information.

Please, can someone tell me how I can login with my email, but not to the Atlassian account, but to my old Trello account?

Thank you!

1 answer

1 accepted

0 votes
Answer accepted
Iain Dooley Community Leader Oct 07, 2020

@smilyanp go to id.atlassian.com and login instead, the problem is that trello.com thinks your email is different from what Atlassian thinks.

@Iain Dooley the email is exactly the same, but I created my Trello account before it was part of Atlassian. But I also have an Atlassian account with that email address before Trello was part of it. So now when I type my email address to login to Trello, it forces me to use my Atlassian account. I just want to login to my old Trello account, not the new one that Atlassian wants me to use.

Iain Dooley Community Leader Oct 07, 2020

@smilyanp did you try logging in at id.atlassian.com?

Like smilyanp likes this

@Iain Dooley apologies, just tried. I thought that the Trello that appears as an application on there is the Atlassian version, but it got me back to my old account <3 thank you very much for the help!

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Trello

Taco Tuesday: Your favorite Trello blog takeaway

Hello friends! From the community that brought you Welcome Wednesday, Throwback Thursday and Friday Fun, welcome to Taco Tuesday, a weekly discussion about all things Trello. The best part? One Tac...

381 views 14 12
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you