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I can't sign in on the trello app and the website is SUPER SLOW

Danny Giles
Danny Giles
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October 8, 2024

When I try and sign in on the trello app on my Macbook Pro, the security key doesn't work. This is usually just me using my finger print.

 

The app used to work fine but then I switched over to the website.


The website for me constantly crashes and goes really really slow.

 

Could someone help me with this please?

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Augusto Lisboa
Augusto Lisboa
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 14, 2024

Hi!

We’ve noticed that other customers are facing similar issues, and we’re investigating! To better assist you, I would like to gather some more information:

  • Which platform are you using Trello? (web or desktop, or both)
  • Which version you have installed for your browser and/or Desktop app?
  • When did you start experiencing this issue?
  • Which OS you’re using (macOS, Windows, Linux, etc)?

Thank you for your cooperation and patience. We’re committed to resolving this as quickly as possible.

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Trello
Trello
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